DISCLOSURE: We respect your privacy and want to make sure you are aware of a few things. By completing our quote request form, you authorize us, our affiliates and up to six companies that can help with your project to call you at the number you provided, including any mobile numbers, and that you understand that they may use automated phone technology to call you. You are not required to submit the form as a condition of any purchase.
INFORMATION WE GATHER
San Jose Answering Service gathers information for the purpose of matching answering service customers with suppliers. We recognize that your information is sensitive and restrict our collection of it to the critical data needed to deliver our service. You information may be shared with our affiliates and up to 5 suppliers that match your specific needs.
Visiting our Site
As a visitor to our site, you can browse our pages without having any personally identifiable information revealed about you. We may also track the effectiveness of various promotions through the use of data collection devices known as “cookies.” A “cookie” is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Submitting a Quote Request
As a buyer using our Quote Requests service, you need to provide additional information so San Jose Answering Service can deliver our Quote Requests service to you. This includes contact information, basic and your purchasing requirements. The information collected varies according to the different products and services and can be viewed by visiting the different Quote Request forms located throughout our site.
Any credit card information we receive is stored securely via encryption and an SSL connection; our security measures are reviewed later in this document.
HOW WE USE THE INFORMATION
San Jose Answering Service primarily uses the information gathered to put buyers and sellers into contact with one another so they can form a mutually beneficial relationship and to improve your user experience on our site.
Buyers or suppliers who utilize our Quote Requests service receive emails from San Jose Answering Service to facilitate the transaction. You cannot opt out of emails that are necessary to provide our services. By using San Jose Answering Service’ Quote Requests service and accepting our Terms and Conditions, you agree that we may use your personal information to contact you and deliver information to you related to your specific Quote Request(s).
In our ongoing effort to improve the content and services we offer, we continually analyze the information we receive to identify trends and patterns in user behavior. Your personal information, when used in such a manner, is aggregated with others to amass enough data for such analysis and is not personally identifiable. It is used to make our site and user experience better for users.
San Jose Answering Service reserves the right to send you email communications related to your Quote Requests and the status of your account. In addition, San Jose Answering Service sends periodic surveys and other communications, all of which you can opt out of receiving by changing your notification preferences as described below.
HOW WE SHARE YOUR INFORMATION WITH OTHERS
Our customer information is an important part of our business. As a result, we limit the disclosure of this information to the information necessary to provide our service of matching buyers and suppliers. Our sharing of information to outside parties is described below.
A small set of suppliers will be provided with your information submitted as a part of a Quote Request so the buyer’s purchasing needs may be fulfilled. The buyer’s information will only be used to communicate with the buyer about their Quote Request.
San Jose Answering Service has established partnerships to provide our Quote Requests service more broadly throughout the Internet to both buyers and suppliers. When a user has utilized these services through an affiliate, we will share information about these users to the affiliate as necessary. This information is typically reported in an aggregated format.
Your information is stored on servers that are protected against unauthorized access through the use of safeguards such as “firewalls,” encryption and Secure Socket Layers. We utilize many security techniques to protect your personal information. However, it is impossible to guarantee a perfect security system.
This site may contain links to other sites. San Jose Answering Service is not responsible for the privacy practices or the content of other web sites. We encourage you, upon your first visit to another web site, to read any privacy statements they may have concerning your personal information.
NOTIFICATION OF CHANGE